"Frequently Asked Questions", also known as... "FAQ"!
You will find the answers to the most commonly asked questions here.
If you have any remaining questions, please feel free to contact me!
If you have any remaining questions, please feel free to contact me!
Why choose Dutch-Surprise-Box?
What is greater than receiving a surprise? GIVING a surprise! Particularly to a loved one or family member living abroad, and especially if said surprise is a small piece of home. The Dutch-Surprise-Box will earn you friends for life!
What should I expect from my Dutch-Surprise-Box?
Surprise!!! That’s the best part; you never know quite what you are sending. It’s a surprise, which is what makes things exciting. This is what makes the concept of the Dutch-Surprise-Box so great. Rest assured that we are always original and current.
What should I not expect from my Dutch-Surprise-Box?
A box full of promotional materials or samples. I make sure that you always receive five fun, current, fresh/properly packaged products.
Which brands are included in the Dutch-Surprise-Box?
Products by traditional Dutch brands, such as Bolletje, Verkade, De Ruiter, Calvé, Unox, and so on. We won’t say any more, because we want to preserve the surprise! The products are often ones that are hard(er) to get when you’re abroad.
Do the boxes only contain edible products?
No, certainly not. They may also include products for your garden, tableware, products to help you relax… Exciting, isn't it?
Are the contents of the Dutch-Surprise-Box always the same?
No. It all depends on the current season, whether there are any upcoming holidays, and whether any exciting Dutch events are coming up soon. In short, the Dutch-Surprise-Box contains different fun, current products every month.
What does the Dutch-Surprise-Box cost?
€17,50 excluding shipping.
Can I get a Dutch-Surprise-Box subscription?
Certainly! Surprising your friends or family abroad just once is great, but surprising them every month is even better! Try one of our 3-, 6-, or 12-month subscriptions. You will find that your recipient is thrilled to receive a small piece of home every month. The idea is very simple, but the surprise will be huge, and at such a reasonable rate!
Are subscriptions easy to cancel?
Yes, you are free to cancel your subscription whenever, but make sure to cancel the subsequent payment as well.
What are the shipping costs?
It is very simple; shipping amounts to €9,40 for all EU countries and €16,84 for all other countries.
Alle landen binnen de EU op een rijtje:
- Belgium
- Bulgaria
- Cyprus
- Denmark
- Germany
- Estonia
- Finland
- France
- Greece
- Hungary
- Ireland
- Italy
- Croatia
- Latvia
- Lithuania
- Luxembourg
- Malta
- The Netherlands
- Austria
- Poland
- Portugal
- Romania
- Slovenia
- Slovwakia
- Spain
- Czech Republic
- United Kingdom (England, Scotland, Wales and Northern-Ireland)
- Sweden
Which payment methods are available?
You can use iDEAL or Paypal.
How long will it take for my Dutch-Surprise-Box to be delivered?
This depends on the continent that your friends or family live in, but rest assured; we will immediately wrap and ship your Dutch-Surprise-Box, and you will be able to track it using a track & trace system.
How will I know that my Box has been shipped?
You will receive an email via said track & trace system to let you know that your Dutch-Surprise-Box has been shipped.
Do you have any further questions?
I would be happy to answer any further questions you may have, so please feel free to contact me via This email address is being protected from spambots. You need JavaScript enabled to view it.